DJCPA conducts impartial, thorough and timely investigations of formal EEO complaints of discrimination in accordance with 29 CFR 1614, and Equal Employment Opportunity Commission (EEOC) Management Directive 110 (EEO Management Directive for 29 CFR 1614, November 9, 1999).

DJCPA has more than two decades of providing investigative service to the Federal Government. Our employees have served as employees and contractors to numerous Federal agencies and therefore, have a unique understanding of the workings and culture of the Federal Government. Our EEO Investigators provide impartial, confidential fact-finding, as well as neutral counseling and mediation resources. DJCPA has a fully trained and qualified staff of EEO practitioners, which includes retired Federal Investigators, Attorneys, CPA’s, and other experienced EEO professionals. DJCPA believes in providing our customers with the best Federal EEO investigative solutions—always thriving to exceed our customer’s expectations. The Firm is committed to providing exceptional EEO services, including investigations, counseling services, and ADR/Mediation services.

Our EEO Investigative Services are provided by Investigators who are skilled in speaking, critical thinking, active listening, and writing. Speaking skills are useful for conveying information effectively to all parties (complainant and management officials). These skills support customer service initiatives, benefit workplace relationships, and prevent misunderstandings and conflicts that arise from poor communication. All personnel, counselors, and investigators are vetted and receive information security and cybersecurity training. We require all of our investigators to provide at least thirty-two (32) hours of investigator training before conducting investigations and at least eight hours of continuing investigator training every year as required by EEOC regulations.

All of our personnel that has access to Privacy Information adhere to the Privacy Act, Title 5 of the U.S. Code,Section 552a, and applicable agency rules and regulations.

DJCPA will write a report of investigation (ROI) depicting the facts of the complaint. We will provide a summary of the facts of the complaints as part of the ROI. The report of investigation will be organized in a chronological manner based on the issue(s) of the case and consist of a combination of written testimony in affidavit format, evidentiary documentation, employment records,etc. The ROI will contain a table of contents and be tabbed.

DJCPA has a thorough knowledge of the entire EEO process pursuant to 29 C.F.R. Part 1614, with emphasis on the importance of time frames in the EEO process, including relevant time frames for investigation. Additionally, we have a thorough knowledge of the role and responsibility of an EEO Investigator, as described in the EEOC’s Management Directive MD-110.We have a thorough understanding and knowledge of the relevant statutes including Title VII of the Civil Rights Act of 1964, as amended, the Rehabilitation Act of 1973, as amended, the Americans with Disabilities Act, as amended, the Age Discrimination in Employment Act of 1967, as amended, the Equal Pay Act of 1963, as amended, and the Genetic Information Nondiscrimination Act of 2008.

  • EEO Counseling

    Counselors interview aggrieved persons, involved parties, and witnesses to attempt to resolve informal allegations of discrimination at the lowest possible level.

  • EEO Mediation

    Mediators facilitate an open discussion between parties involved in the alleged discrimination and assist with negotiating a mutually agreeable solution.

  • EEO Training

    Our internal training component develops and delivers EEO-related training on-site and via our distance learning platform.

  • Acceptance/Dismissal Letters

    EEO professionals accurately apply government directives to a complaint of discrimination and clearly articulate its validity to the complainant.

  • Analysis and FAD Writing

    we provide the technical writing skills necessary to present findings of a complaint of the investigation, including a determination of whether discrimination occurred.

Email Security and File Transfer Security

DJCPA investigators can encrypt with government email addresses. We use two different commercial email encryption programs that allow us to encrypt with individual email addresses. Also, we can use a secure Department of Defense portal to receive large files and documents from our government customers and for us to return large documents and files of our finished products to our customers. Although this DOD site is highly secure, it does not require the creation of an account to use it.

Our EEO professionals handle all personally identifiable information matters discretely and ensure that EEO matters are handled expeditiously without compromising the security of the information entrusted to us.